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Implementation of broadband data booster to end unexpected overage charges

Sure has confirmed to the Regulator that it is on track to meet the following KPI:

“Sure will introduce an ‘opt-in’ facility via the web portal which will force broadband customers to make a conscious decision to exceed their subscribed data allowance”.

The opt-in facility will be applied to all Sure customers on 1 October 2017. Sure will be distributing an information leaflet via email and the Sure facebook page in advance of the facility going live. If you have any questions regarding this service once you have read the information leaflet please contact Sure on Freephone 131.