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POSTAL SERVICES PLANNED CHANGES

The Falkland Islands Government is pleased to announce an exciting development for the Post Office and Philatelic Bureau Services in the Falkland Islands. The Falkland Islands Government recently undertook a comprehensive review of the service and having carefully considered all of the options for its future provision, a decision has been taken to outsource the Falkland Islands Post & Philatelic service provision to a new local company here in the Islands, Falklands Post Service Ltd (FPS Ltd).

In order to make all the necessary arrangements prior to the outsourcing launch date of 1st August 2014, there will be some restrictions to services provided by the Post Office and the Philatelic Bureau over the coming weeks.

Falklands Post Service Ltd will take over postal operations and the company hopes to alter and improve access to mailboxes over the first six months of operations as well as make improvements to the customer experience of the Philatelic Bureau. 

These improvements will require remodelling and refurbishment to be carried out, and this is best achieved whilst the area is closed. The new service provider hopes to keep disruption to customers at a minimum, and the following measures will be put in place:

Saturday 12th July – Monday 4th August: Philatelic Bureau will be closed to the public. Overseas orders will continue to be processed, and local customers can access philately via the main Post Office counter.

Monday 28th July – Thursday 31st July: The Post Office will be open on reduced hours, between 08:00 – 11:00 and 15:30 – 16:30 daily, to allow for mail to be posted and collected. Overseas airmail will be available for collection between 15:30 and 16:30.

From 1st August, Falklands Post Service Ltd will have airmail available for collection from 08:00, rather than 14:30 as is the current procedure.

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Monday - Friday, 0800 - 1700

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Monday - Friday, 0800 - 1700

 

All international mail will be sorted on the day it arrives and available for collection on the following working day